Frequently Asked Questions
Wordrobe is a digital library for ebooks, audiobooks, e-magazines. It can be used to create a personal collection from various distributors and publishers.Who develops Wordrobe?
Wordrobe is developed by Velicham Tech Inc.How can I contact customer support?
You can send as an email at support@wordrobebooks.com or reach us via Whatsapp at +1-519-953-5818How can I use Wordrobe?
Wordrobe is currently available on Mobile phones and Tablets from Google Play Store and Apple App store.What types of content are available?
We currently have a growing collection of ebooks. Some of the titles have Audio books as well. We are in the process of adding more contentWhich publishers
We currently have books from following publishers
IPH Books
Malarvadi Books
Pratheeksha Books
Dialogue Centre Kerala
Velicham North AmericaWe are actively working to add content from more publishers.Purchase and SubscriptionHow can I purchase books?
You can purchase books from our website What subscription plans are available?
We currently have two non-renewing subscription plans - Base and Patron Base Plan is our introductory plan for casual readers. Some books and features, which are exclusive to Patron Plan subscribers, won’t be available under this plan. Patron plan is for those who want to support the development of Wordrobe, and see more features implemented. In addition to all features of the Base Plan, subscribers of this plan get early access to latest features, books, and exclusive content.How can I access the purchased/subscribed books?
You can can access the digital content through our mobile appsWhat is your refund policy?
All purchases are final and no refunds will be issued. If you think that there is mistake in the billing, you can contact our customer support.How can I upgrade my subscription?
Please contact customer support for upgrading your subscriptionHow can I downgrade my subscription?
As all sales are final, we do not currently support downgrading subscription.Why can’t I see my preferred currency?
Can I pay in a different currency than the one I’m seeing?
We currently support the following currencies in our Website -
- INR
- USD
- EUR
- CAD
- SAR
- QAR
- GBP
Please contact our customer support if you want to use other payment currencies or methods.Why am I getting payment error from Google Play Store?
Google Play store will give a payment error If the country set in your Google account is different from the country you are purchasing from. The purchasing country is determined from the IP address.Using Wordrobe AppWhy can’t I take screenshots?
Taking screenshots has been disabled based on the requests from our publishers.Why can’t I copy content?
Copying content has been disabled based on the requests from our publishers.